Terms and Conditions for the Supply of Flocare Infinity Pumps on Loan – Community

1. Loan:

Nutricia Ltd] (Nutricia) will provide the Pump to you, by way of limited license, for the sole purpose of dispensing Nutricia feed(s) to the patient named above (Patient).Subject to the Patient’s compliance with these terms and conditions, the Patient may use the Pump on loan from Nutricia without charge for as long as the Patient is required to use Nutricia feed or as otherwise agreed by Nutricia (Loan Period) and otherwise in accordance with these terms and conditions. These terms and conditions shall cease to apply at the end of the Loan Period. A reference to Patient refers to the person named in Section 1 on page. A reference to ‘you’ refers to the person named in Section 2 on page 1. If there is no person named in Section 2 on page 1, then ‘you’ and ‘Patient’ are used interchangeable and refer to the person named in   Section 1 on page 1. The Pumps are, at all times, owned by and the property of Nutricia reserves the right to revoke any license granted under this clause at any time.

2. Title and risk:

The Pump will at all times remain the sole property of Nutricia. Nothing in this document grants you any right, title, or interest in the Pump. Risk of loss, theft, damage, or destruction of the Pump will pass to you upon delivery of the Pump to the address specified above. The Pump will remain at your sole risk for the Loan Period and until such time as the Pump is returned to Nutricia in accordance with these terms and conditions.

3. Security: The Customer acknowledges and agrees:

This clause creates a Security Interest for the purposes of the Personal Property Securities Act 1999 (PPSA); that you grant a Security Interest to that Nutricia is a Secured Party in relation to the Pump and any Proceeds of the Pump, and is entitled to register its Security Interest on the Personal Property Securities Register; to waive the right to receive any notice under the PPSA, including notice of a Verification Statement, in relation to any such registration of a Security Interest by Nutricia unless that notice is required under the PPSA and cannot be excluded; and to, upon Nutricia’s request, promptly execute any documents, provide all necessary information, and do any other thing required by Nutricia to obtain, maintain, register and enforce Nutricia’s Security Interest in accordance with the PPSA. Capitalized terms used in this clause 3 and not otherwise defined have the meaning given to them in the PPSA.

4. Delivery and return of Pump:

Nutricia will deliver the Pump to the address specified above free of charge, unless Nutricia will incur any extraordinary charges. When the Pump is no longer required by the Patient, you must contact Nutricia to arrange collection of the Pump.Nutricia (or its authorized representative) will collect, or pay for return of, the Pump unless Nutricia will incur any extraordinary charges. You must return the Pump in the same condition in which it was delivered to you, less any fair wear and tear. You must not return the Pump to a hospital.

5. Use of Pump: The following terms apply to the Patient’s use of the Pump:

• Feed: It is recommended to use Nutricia’s enteral feed products with the Pump. If you need to use another supplier’s feed product with the Pump, you must confirm compatibility with the Pump and your use is at your own sole risk. Nutricia makes no representation or warranty as to the suitability of the Pumps with any enteral feed products not made by Nutricia.
• Giving Sets: ‘Giving Sets’ means the Nutricia tubing which connects the Pump to the feed. Giving Sets are intended for single-use only. You must replace the Pump’s Giving Set at least once a Nutricia may require you to return the Pump if Nutricia reasonably believes that you are not complying with this clause or have not used any Giving Sets over a 12-month period.
• Intended use: You must ensure that the Pump is used only for the purposes for which it is designed, in a proper manner and by competent persons, and in accordance with any operating and routine daily maintenance instructions or documentation relating to the Pump and provided to you, or made generally available, by Nutricia (Documentation). The Pump is only intended to be used as expressly set out in this document.
• Disfigurement: You must not remove, alter, disfigure, or cover up any numbering, lettering, or insignia displayed on the Pump, including (without limit) any warnings, instructions, serial numbers, or labels indicating Nutricia’s ownership of the Pump.
• Modifications: You must not perform, or allow any person to perform, any work on the Pump (including, without limit, modifications, maintenance, and repairs) other than routine daily maintenance in accordance with clause 7, unless such work is first authorised and approved in writing by Nutricia.
• Possession: You must not, without Nutricia’s prior written consent, part with the possession of (including for the purposes of repair or maintenance), sell or offer for sale, loan, or lease, the Pump, or grant any security interest or other encumbrance in respect of the Pump.
• Lawful use: You must use the Pump in a careful, prudent manner, and comply with all laws, regulations, rules, and standards relating to the possession, use and storage of the Pump.

At all times, you must use the Pumps in accordance with the manufacturer’s specifications and manuals, particularly in regards to usage, care, maintenance and replacing sets. At all times, you must follow Nutricia’s directions in relation to the Pump.

6. Routine daily maintenance:

Without limiting your obligations under clause 7, you are responsible for maintaining and cleaning the Pump in accordance with the Documentation. If requested, you must provide us with any information required by us to determine the location, condition, and use of the Pump.

7. Servicing:

You are responsible for ensuring the Pump is returned to Nutricia for servicing at least once in each period of 24 months. The next service due date is specified in the table above.

When a Pump is due for servicing:

• Nutricia may notify you and ask you to contact Nutricia to arrange the return of the Pump, within 28 days of receiving any notice from Nutricia under clause a, or otherwise at least once in each period of 24 months, you must contact Nutricia by calling 0800 222 430 to arrange the return of the Pump.
• Nutricia will then dispatch a replacement Pump to you at the address specified above (as amended from time to time in accordance with clause 16). Business Day means any day other than a Saturday, Sunday, or public holiday in New Zealand; and on receipt of the replacement Pump, you must return the Pump that is due for servicing to Nutricia (at no cost to you).

8. Repair:

Any Pump that does not function substantially in accordance with the Documentation and requires repair (Faulty Pump) must be returned to Nutricia.

Where your Pump requires repair: you must notify Nutricia by calling 0800 222 430., Nutricia will, within one (1) Business Day of receiving notice from you under clause 8.a, dispatch a replacement Pump to you at the address specified above (as amended from time to time in accordance with clause 16); and on receipt of the replacement Pump, you must return the Faulty Pump to Nutricia (at no cost to you).

9. Costs of repair:

Nutricia will be responsible for all costs associated with the return and repair of Faulty Pumps, except where any Faulty Pump requires repair as a result of or in connection with any Improper Use, in which case you will be responsible for all such costs. Where a Faulty Pump requires repair as a result of or in connection with any Improper Use and that Faulty Pump is unable to be repaired, you may be required to reimburse Nutricia for the Replacement Value of the Faulty Pump. If you are required to reimburse Nutricia under this clause, Nutricia will issue an invoice to you for the reimbursement costs and you must pay the reimbursement costs as a debt due and payable to Nutricia, in the manner specified in, and within 20 days of the date of, the relevant invoice.

Replacement Value means the manufacturer’s list price of the Pump as at the time of any loss of, or destruction to, the Pump.

Improper Use means any failure by you or the Patient (as applicable) to use the Pump in accordance with these terms and conditions, including (without limit): any unauthorized modification or repair of the Pump; any use of the Pump in a way which is inconsistent with this document, the Documentation or with the intended purpose or use of the Pump; not using the Giving Set; failure to change the Pump’s Giving Set on a daily basis; immersion of the Pump in water; loss of the Pump’s power adaptor or pole clamp; physical damage to the Pump’s exterior housing; and not servicing, maintaining or repairing the Pump in accordance with this document.

10. Replacement accessories:

You may only order replacement power cables or Pump accessories by contacting Nutricia. A fee of $50 (plus freight and delivery) will apply to orders for replacement power cables or Pump accessories.

11. Lost, Unreturned or Damaged Pumps:

Every 6 months, or at any other interval nominated or required by Nutricia, the Customer must provide Nutricia with a detailed report setting out the number of Pump(s) that have been delivered to the Customer, their serial number, the last service date, and confirmation that the Customer holds details of the location of each Pump, and any other information that Nutricia may reasonably require. If you lose or fail to return the Pump to Nutricia in accordance with these terms and conditions or in accordance with any direction from Nutricia (Unreturned Pump), you shall be required to reimburse Nutricia for the Replacement Value of the Lost Pump, as a debt due and payable to Nutricia within 14 days of demand by Nutricia. If you return a Pump that is deteriorated or damaged beyond fair wear and tear or has not, in Nutricia’s reasonable opinion, been maintained and cleaned in accordance with this document and/or the Documentation (Damaged Pump), you may be required to reimburse Nutricia for all costs associated in repairing the Damaged Pump, and where the Damaged Pump cannot be repaired, you shall be required to reimburse Nutricia for the Replacement Value of the Damaged Pump. If you are required to reimburse Nutricia under this clause, Nutricia will issue an invoice to you for the reimbursement costs and you must pay the reimbursement costs as a debt due and payable to Nutricia, in the manner specified in, and within 20 days of the date of, the relevant invoice.

12. Warranty:

Nutricia warrants that the Pump, if used correctly and in accordance with this document, will function substantially as described in the Documentation.

If the Pump does not function substantially in accordance with the Documentation, then, subject to clause 12.c and so long as its failure to function was not caused by you, then Nutricia will, at its option, either repair or replace the Pump at no cost to you. This clause constitutes your sole remedy, and Nutricia’s sole obligation, in respect of any breach of the warranty in clause 12.a. Nutricia will not be liable for any breach of the warranty in clause 12.a to the extent that the breach is caused by use of the Pump contrary to the Documentation and/or any other breach by you of these terms and conditions. To the extent permitted by law, if any warranty cannot be excluded, our liability will be limited, at our option, to the resupply or repair of the Pump. All warranties made by Nutricia and obligations imposed upon Nutricia are excluded where those warranties are relied upon or where those obligations arise as a result of or in connection with an act, omission, default (including a breach of these terms and conditions or any contract between Nutricia and you) or your negligence. If those warranties and obligations are unable to be excluded by law, then they are reduced to the extent permitted by law. Nothing in these terms and conditions is intended to exclude, restrict or limit, any of your rights under the Consumer Guarantees Act 1993 or the Fair-Trading Act 1986.

13. Liability:

To maximum extent permitted by law: Nutricia will not be responsible or liable for any delay or failure in the performance of its obligations under these terms and conditions where such delay or failure is caused by circumstances outside Nutricia’s reasonable control; Nutricia shall not be liable to you for any indirect or consequential loss or damage, cost, expense or injury suffered or incurred by you under or in connection with these terms and conditions, or the supply or use of the Pump; Nutricia’s liability for any breach of a warranty or representation that is implied by law and which cannot be lawfully excluded is limited to the repair or replacement of the Pump in accordance with clause 12 .b; and subject to clauses 13a, 13b and 13c, Nutricia’s total aggregate liability (whether arising in tort, contract or otherwise) for any loss, cost, damage, expense or injury suffered or incurred by you arising under or in connection with these terms and conditions, or the supply or use of the Pump, shall not exceed $50.

You indemnify Nutricia for any loss, claim, damages, or action arising from or in connection with your breach of these terms and conditions.

14. Privacy:

Nutricia is committed to managing and protecting your personal information in accordance with the Privacy Act 2020 and the Health Information Privacy Code 2020. These terms and conditions incorporate the Nutricia Privacy Policy which sets out how Nutricia collects, uses, protects, and discloses personal information. The Nutricia Privacy Policy can be viewed here.

15. General:

These terms and conditions are subject to the laws of New Zealand, and you submit to the non-exclusive jurisdiction of its courts. You may not assign or transfer these terms and conditions or any of your rights or obligations under these terms and conditions to any other person. No waiver of any breach of these terms and conditions by Nutricia will be deemed to be a waiver of any other or any subsequent breach. Any failure by Nutricia to enforce any of these terms and conditions will not be interpreted as a waiver of the relevant term or condition.

16. Contact details:

If at any time you need to contact Nutricia about the Pump or these terms and conditions, please call or email Nutricia using pumpsnz@nutricia.com phone: 0800 222 430. It is your responsibility to ensure that your contact details are accurate and up to If you change your address or phone number at any time during the Loan Period, you must contact Nutricia to update your details.