General FAQs

To help you get the right answer, right away, here are some of the Careline’s most commonly asked questions.

What are the benefits of breast feeding?

Breast feeding is best for babies. As a sole source of nutrition for the first 6 months of life, it meets all their nutritional needs as Mother Nature intended.

Milk Choice / Comparison of milk
“I’m thinking of using a formula for my baby, how do I choose which one is right for him/her?”

There are many things to consider when choosing whether to give your baby formula and what product is right. If you think your baby needs a specialised formula, you should talk through with your healthcare professional. Our Careline team of registered dietitians and nutritionists are available to talk through what you are experiencing with your baby and to provide advice that is tailored to your situation. Please contact our Careline team for more information. Use the LiveChat or call us on 0800 438 500 in New Zealand or 1800 438 500 in Australia.

Product transitioning
“I want to change formula stage or formula type. When and how should I do this to have minimal impact on my baby?”

Once you’ve settled on a formula for your baby, it is not recommended to change too often. However, when you need to try a different product or transition to a new stage, we recommend that you gradually introduce them to the new products. Rest assured that any slight changes in digestion should be only minimal and temporary. For personalised transition advice, please speak with your healthcare professional, or contact our Careline and discuss any changes to your baby’s feeding experience with one of our nutritionists, dietitians or midwives. Use the LiveChat or call us on 0800 438 500 in New Zealand or 1800 438 500 in Australia.

Product use and information
“How do I mix up the formula correctly for my baby?”

Always follow the instructions on the tin when preparing a bottle for your baby. Sterilise bottles and teats and use cooled boiled water to make all formula. Just before a feed, measure out the relevant number of scoops and water and mix properly. Any leftover formula should be discarded. If you would like more information on how to prepare formula correctly or to talk through what your baby is experiencing, talk to one of our Careline team by using the LiveChat or call us on 0800 438 500 in New Zealand or 1800 438 500 in Australia.

Nutritional needs
“How much formula does my baby need to drink?”

Our feeding guides are a guide only. We understand that every baby is different so amounts may vary for each baby. You should be guided by your baby’s appetite and growth. If you are concerned, please speak with your healthcare professional or our Careline team. Our registered dietitians and nutritionists at the Careline can be contacted using the LiveChat or by calling 0800 438 500 in New Zealand or 1800 438 500 in Australia.

Poos
“What should my baby’s poo look like?”


Your baby’s poo will change over time. The below is a useful guide to what to look for at different stages.
After Birth:
For the first day or so after birth, your baby’s stools are greenish black in colour and have a smooth, sticky consistency – like tar. This is called meconium. Around day 2-3, this stool soon changes in colour and texture to greeny/brown and is known as a transitional stool.
Breast Feeding:
From day 3-4 (when your milk starts to come in) your baby’s poos will change to orange/yellow in colour with a consistency like pumpkin soup with little white seedy bits in it. Not all babies have the seedy bits but the colour and texture stays fairly much the same. The poos should stay similar to this throughout breast feeding until solids are introduced.
Formula Feeding:
From day 3-4, formula feeding poos range from orange/yellow in colour through to green/brown. They can vary in texture from pumpkin soup like consistency, through to toothpaste in texture. They may also have the white seedy bits seen in breast feeding poos.
Diarrhoea:
If the stools become very loose, runny, and watery in addition to changing in smell and colour, it is likely your baby has an infection, intolerance, or allergy. Stools can become a lot more frequent.
Constipation:
A baby is constipated when the stool becomes harder and is difficult to pass. Formed stools or pebbles indicate constipation. Absence of stools does not mean baby is constipated; the consistency of the stool determines whether baby is constipated. Anything that is firmer than toothpaste is considered constipation.

If you have any concerns about your baby’s poos and what you should expect, please contact our registered dietitians, nutritionists and midwives at the Careline for more information. We are always happy to talk this through with you. Use the LiveChat or call us on 0800 438 500 / 1800 438 500

Karicare A2 Protein Milk FAQ’s

"Where is the milk in the Karicare A2 Protein Milk product sourced from?"

Karicare A2 Protein Milk is sourced from five handpicked New Zealand farms with cow herds producing milk with A2 beta casein protein.

Supported by 100 years of research, we blend key ingredients with the milk, to support your little one and leave out added preservatives and artificial flavours.

To find out more, read our article

"What is Beta-Casein?"

Beta-casein is one of the proteins found in cows’ milk. It makes up about one-third of the total protein content in milk. It is a source of essential amino acids.

"What products are in the Karicare A2 Protein Milk range?"

The Karicare A2 Protein Milk product range can be found here.

"What are the ingredients in the A2 Protein milk?"

The ingredients in Karicare A2 Protein Milk can be viewed on our Product Page.

"How much Karicare A2 Protein Milk formula do I need?"

The feeding guides for Karicare A2 Protein Milk can be viewed on our Product Page.

"What is the shelf life of Karicare A2 Protein Milk?"

The Karicare A2 Protein Milk has a shelf life of 18 months.

“When and where will the Karicare A2 Protein Milk be available?”

Karicare A2 Protein Milk is available in Chemist Warehouse in Australia. In New Zealand, it will available at selected Chemist Warehouse and 10 North Island Pak ‘n Save stores. A carefully designed supply system ensures it’s always available when you need it.

Online ordering
Karicare A2 Protein Milk is available from the Nutricia Mumstore in Australia and New Zealand. Mumstore delivers everywhere across the two countries and free delivery is offered when you order 3 tins or more.

“Do I need to transition my baby to the Karicare A2 Protein Milk?”

It is your decision in how you choose to transition to our new formulation. If you know that your baby or toddler is particularly sensitive to change, we recommend that you gradually introduce them to the new product. Rest assured that any slight changes in digestion should be only minimal and temporary. For personalised transition advice, please speak with your healthcare professional, or contact our Careline and discuss any changes to your child’s feeding experience with one of our Nutritionists, Dietitians or Midwives

Call AU: 1800 438500

Livechat AU: www.karinourish.com.au

E: nutriciacareline@danone.com

"Where can I find more information?"

Please contact our Careline for more information:

Call AU: 1800 438500

Livechat AU: www.karinourish.com.au

E: nutriciacareline@danone.com

Welcome to the
Karicare Website

Supporting choices for mums

Before you enter, please read this important statement:

If you are able, breastfeeding is best. It provides all the nutritional health benefits as Mother Nature intended. In readying for and during breastfeeding, it's important that mums eat a healthy, balanced diet.

If you're considering bottle feeding, seek professional medical advice first. Introducing bottle feeding either partially or exclusively, may reduce the supply of your own breast milk, which makes reversing the decision not to breast feed difficult. Also consider the social and financial implications, such as convenience and cost over time.

When using infant formula, always follow the instructions for use carefully, unnecessary or improper use may make your baby ill.

Information about Karicare Toddler and other products is for educational and informational purposes only. If you would like to proceed, please click "I understand".